12.2 E-Business Suite Mobile Approvals Application Users Are Unable To Login With Username / Password As Approvals Application Closes And They Are Returned To The Login Screen (Doc ID 2213050.1)

Last updated on APRIL 24, 2017

Applies to:

Oracle E-Business Suite Mobile - Version 12.1.3 to 12.2.6 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

Oracle E-Business Suite Mobile Foundation Release 6.0 was implemented and configured per the following documentation:

Oracle® E-Business Suite
Mobile Apps Administrator's Guide
Release 12.1 and 12.2
Part No. E64384-06
http://docs.oracle.com/cd/E26401_01/doc.122/e64384.pdf

 

The mobile Approvals Login page is rendered correctly, however after entering the username and password the login loads for a few seconds and then the user is returned to the Login page.

Also when trying to build the following link http(s)://<hostname>:<port>/OA_HTML/RF.jsp?function_id=mConfig&bundleId=<application bundle id>&file=ebs-mobile-config.xml for the instance in scope and use it from a PC browser an error occurs :

-<response>
-<status>
<code>401</code>
<description>You+are+not+authorized+to+access+the+function+.++Please+contact+your+System+Administrator.</description>
</status>
</response>

Changes

 New implementation of Oracle E-Business Suite Mobile Foundation Release 6.0

Cause

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