Supplier Registration Approval Stuck In Pending Approval Even After Its Approved (Doc ID 2213347.1)

Last updated on DECEMBER 18, 2016

Applies to:

Oracle iSupplier Portal - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
Supplier Registration Approval are Stuck in Pending Approval status, Even after its Approved.

EXPECTED BEHAVIOR
Supplier Registration should be in Approved Status

STEPS TO REPRODUCE

1. Sign on to Application
2. Select Responsibility: Purchasing Super Users / Purchasing Buyer
3. Navigation: Supply Base > Suppliers > Create Supplier
4. Registration Purpose: Non-Catalog Request > Click: "Save & Continue"
5. Complete: "Supplier Request" > ACTION: "Register" > Click: "GO"
6. Receive Confirmation: Thank you for registering your company
7. Your Registration has been submitted for Approval and you will be notified of your Registration status via email in due course
8. Sign on as Approved, View "Worklist" > Find Notification: Registration Request From prospective Supplier
9. Requires your approval > Status: Pending Approval.

Cause

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