AR_S_00009 Duplicate Entities Exist for Credit Memo and Unposted Credit Memo Application (Doc ID 2213891.1)

Last updated on DECEMBER 15, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Create Accounting is not processing credit memo application to GL.

In the AR_RECEIVABLES_APPLICATIONS table, the unposted CM applications shows an EVENT_ID that is already processing.

In the XLA_EVENTS table, you see an orphan event with PROCESS_STATUS_CODE = U and duplicate CM_CREATE events.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms