Gross Weight Is Not Calculated Correctly During Multi Level Cartonization (Doc ID 2214099.1)

Last updated on FEBRUARY 23, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Users performed Multi level cartonization and after Pick drop of the Cartonized LPN, notice that the Gross weight stamped on the LPN is not considering the total weight of the carton.
It adding up only items + Pallet Weight.

For eg

Order Qty : 40
unit weight : 2 pounds
Carton Capacity : 20 items
Carton unit weight : 22 pounds
Pallet Weight : 244 pounds

Expect the Total weight = 40*2+22*2+244 = 368. but the system shows only Total weight = 40*2+244 = 324.

EXPECTED BEHAVIOR
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Expect to see the total weight of Items + Container weight of the Carton + Pallet weight.


STEPS
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The issue can be reproduced at will with the following steps:
1. Perform the steps for Multi level cartonization
2.Complete the Pick load and drop of the cartonized LPN
3. Check the Gross weight stamped on the LPN

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot view the the total weight of Items + Container weight of the Carton + Pallet weight before shipping.

Cause

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