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iReceivables Not Displaying All Customer Bank Accounts Or Credit Cards (Doc ID 2215605.1)

Last updated on MAY 31, 2018

Applies to:

Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version,

ACTUAL BEHAVIOR
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iReceivables Internal 2.0 Responsibility is not displaying all customer bank accounts or credit cards. After selecting the "Account Summary" option associated to the "All Locations" entry in the Customer Search page, and then selecting a transaction to be paid, you can only view/select bank accounts and credit cards defined at the Customer Account Level, and cannot view/select any bank accounts or credit cards defined at the Bill-To site level.

EXPECTED BEHAVIOR
-----------------------
Expect to be able to see payment methods at account and bill to site levels.


Cause

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