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CRM Service - 12.2.x: New "Multiple Products" Feature in Service Requests (Doc ID 2216302.1)

Last updated on AUGUST 29, 2023

Applies to:

Oracle Teleservice - Version 12.2.6 and later
Oracle Customer Support - Version 12.2.6 and later
Information in this document applies to any platform.


What are the UIs in CRM Service products where the new feature "Multiple Products" is available?


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