Project Change Order and Change Request Workflow Notification - Recipient For Approver User Name Replaced By Wf Role (Doc ID 2218181.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Project Planning and Control - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Project change order workflow notification recipient for approver user name
replaced by system generated id 'APPR_PAWFCISC447503245768680590' (Workflow adhoc role)

Project Super user-> Projects : Delivery->Search Projects -> query project
Navigate Project-> Control: Change Requests > Update Change Request: AN Change Request > Change Status >
Detail

Workflow role (long system ID) is internally assigning
approver/approvers and system is
routing the approval request to the right person. But any Functional User
looking at the workflow from the front end has who the internal id represents.

Click Status History button
Click participant responses
You see recipient is long name prefix with `APPR_'
ie 'APPR_PAWFCISC447503245768680590'


Issue started after applying Delta 7.

Prior to Delta 7, Recipient would display:

'Doe, John'

After Delta 7, Recipient would display:

'APPR_PAWFCISC447503245768680590'

Cause

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