Punchout In Oracle iProcurement Fails After Supplier Sites Migrates The Certificates To Another CA

(Doc ID 2219130.1)

Last updated on DECEMBER 01, 2017

Applies to:

Oracle iProcurement - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Executing Punchout, the error is shown as below after changed certificates:

The connection to the supplier website cannot be established.

Error Code: 201 Unable To Reach Supplier Site
Unable to send the Login Request XML.

URL: https://us.abc123.com/store/b2b/cxml/setup
java.io.IOException: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: No trusted certificate found
at sun.security.ssl.Alerts.getSSLException(Alerts.java:192)
at sun.security.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1886)
at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:276)
at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:270)
at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1341)

Cause

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