How To Prevent Gap Between PO Header Amount And Line Total Summary, When Cancelled Line is Pesent and Not Approved (Doc ID 2219311.1)

Last updated on NOVEMBER 19, 2024

Applies to:

Symptoms

On : 12.2.4 version, Purchase Order, Production / Test instances

Purchase order header total is incorrect and does not match when compared with lines (quantity * price) after a new line is added to the Approved PO and then the new line is cancelled without being approved



STEPS
-----------------------
1. Purchasing responsibility
2. Purchase Orders > Single Line > Quantity : 10 > Price : 12 > Header Total : 120 > Saved > PO # > 1001531 Approved (data samples)
3. Purchase Orders > Requery the PO # 1001531 > Add a new Line > Quantity : 10 > Price : 10 > Saved > Status : Requires reapproval > Header total : 220
4. Purchase Order Summary > Requery the PO # 1001531 > Purchase Order Lines > Line # 2 > Tools > Control > Cancel PO Line > Success
5. Purchase Orders > Requery the PO # 1001531 > Header total : 220

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.