12.2 E-Business Suite Middleware Server 11.1.1.7 Performance Issue Where End User Sessions Respond Slowly Or Timeout Frequently Due To 'jmap -heap <pid>' Process On The Application / Web Tier
(Doc ID 2219936.1)
Last updated on FEBRUARY 23, 2023
Applies to:
Oracle E-Business Suite Technology Stack - Version 12.2.5 and laterInformation in this document applies to any platform.
Symptoms
E-Business Suite 12.2 Applications Technology Stack, WebLogic Server issues
E-Business Suite end users report their sessions respond slowly, or timeout frequently on a regular basis.
The managed server processes are spawning a process via command 'jmap -heap <pid>' periodically.
The spawning of this process can cause very high CPU utilization on the application tier nodes (web tier), and severe performance issues for user login / access to E-Business Suite.
Changes
EBS application tier has recently been upgraded or configured with JDK version 7 on FMW Home version 11.1.1.7.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |