PO_COMMUNICATION_PVT.GENERATE_PDF_BUYER: CAUGHT ZIP GENERATION EXCEPTION ORA-01722: invalid number

(Doc ID 2220439.1)

Last updated on APRIL 10, 2018

Applies to:

Oracle Purchasing - Version 12.1.3 to 12.2.5 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

PO Approval Workflow has Zip error.
The Buyer and Supplier receive are receiving error notifications.

It happens 100% of the time if the user chooses any Communication method
IE: All error IF user chooses print, fax or email. if user chooses "None" there is no issue.

ERROR
-----------------------
PO Zip attachment Error = Unexpected

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. When choosing the communication method in the "Submit for Approval" step to anything other than none, the error happens.

 

The error can be seen in the Approval Analyzer output (<Note 1525670.1>: EBS Procurement Approval Analyzer)

In the wfstat section:
NOTIFY_ZIP_ERROR_BUYER / ZIP_UNEXPECTED_ERROR-BUYER Notify Zip Error To Buyer Zip Unexpected Error COMPLETE #NULL PL035695 20348707 OPEN

WFStat: Notification Activities
NOTIFICATION RESULT MESSAGE PLSQL_FUNCTION VAL DISPLAY_NAME
ZIP_UNEXPECTED_ERROR * ZIP_UNEXPECTED_ERROR X Zip Unexpected Error

WFStat: Notification Messages
MESSAGE DISPLAY_NAME PRTY SUBJECT TEXT_BODY HTML_BODY
ZIP_UNEXPECTED_ERROR Zip Unexpected Error 50 Attachment Generation Failure - &DOCUMENT_TYPE_DISP &CLM_DOCUMENT_NUMBER&RELEASE_NUM_DASH&RELEASE_NUM Text Body = Could not sent attachments with the &DOCUMENT_TYPE_DISP &CLM_DOCUMENT_NUMBER&RELEASE_NUM_DASH&RELEASE_NUM. Please contact buyer for details. HTML Body = Could not sent attachments with the &DOCUMENT_TYPE_DISP &DOCUMENT_NUMBER&RELEASE_NUM_DASH&RELEASE_NUM. Please contact buyer for details.

The PO WF debug data shows:
PO_COMMUNICATION_PVT.generate_pdf_buyer
PO_COMMUNICATION_PVT.generate_pdf_buyer :Launching the Dispatch Purchase Order program
PO_COMMUNICATION_PVT.get_max_zip_size : Querying max_attachment_size
PO_COMMUNICATION_PVT.get_max_zip_size : maximum attachment size = 99999
PO_COMMUNICATION_PVT.generate_pdf_buyer: Checking for supplier file attachments
PO_COMMUNICATION_PVT.generate_pdf_buyer: Caught Zip generation exception ORA-01722: invalid number
PO_COMMUNICATION_PVT.generate_pdf_buyer : Request id is - 60517035

 

Changes

 

Cause

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