PO_COMMUNICATION_PVT.GENERATE_PDF_BUYER: CAUGHT ZIP GENERATION EXCEPTION ORA-01722: invalid number (Doc ID 2220439.1)

Last updated on MAY 08, 2017

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

PO Approval Workflow has Zip error.
The Buyer and Supplier receive are receiving error notifications.

It happens 100% of the time if the user chooses any Communication method
IE: All error IF user chooses print, fax or email. if user chooses "None" there is no issue.

ERROR
-----------------------
PO Zip attachment Error = Unexpected

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. When choosing the communication method in the "Submit for Approval" step to anything other than none, the error happens.

 

The error can be seen in the Approval Analyzer output (<Note 1525670.1>: EBS Procurement Approval Analyzer)

In the wfstat section:
NOTIFY_ZIP_ERROR_BUYER / ZIP_UNEXPECTED_ERROR-BUYER Notify Zip Error To Buyer Zip Unexpected Error COMPLETE #NULL PL035695 20348707 OPEN

WFStat: Notification Activities
NOTIFICATION RESULT MESSAGE PLSQL_FUNCTION VAL DISPLAY_NAME
ZIP_UNEXPECTED_ERROR * ZIP_UNEXPECTED_ERROR X Zip Unexpected Error

WFStat: Notification Messages
MESSAGE DISPLAY_NAME PRTY SUBJECT TEXT_BODY HTML_BODY
ZIP_UNEXPECTED_ERROR Zip Unexpected Error 50 Attachment Generation Failure - &DOCUMENT_TYPE_DISP &CLM_DOCUMENT_NUMBER&RELEASE_NUM_DASH&RELEASE_NUM Text Body = Could not sent attachments with the &DOCUMENT_TYPE_DISP &CLM_DOCUMENT_NUMBER&RELEASE_NUM_DASH&RELEASE_NUM. Please contact buyer for details. HTML Body = Could not sent attachments with the &DOCUMENT_TYPE_DISP &DOCUMENT_NUMBER&RELEASE_NUM_DASH&RELEASE_NUM. Please contact buyer for details.

The PO WF debug data shows:
PO_COMMUNICATION_PVT.generate_pdf_buyer
PO_COMMUNICATION_PVT.generate_pdf_buyer :Launching the Dispatch Purchase Order program
PO_COMMUNICATION_PVT.get_max_zip_size : Querying max_attachment_size
PO_COMMUNICATION_PVT.get_max_zip_size : maximum attachment size = 99999
PO_COMMUNICATION_PVT.generate_pdf_buyer: Checking for supplier file attachments
PO_COMMUNICATION_PVT.generate_pdf_buyer: Caught Zip generation exception ORA-01722: invalid number
PO_COMMUNICATION_PVT.generate_pdf_buyer : Request id is - 60517035

 

Cause

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