Error Creating or Updating Open-ended Sickness Absences via Self-service
(Doc ID 2223723.1)
Last updated on JUNE 21, 2023
Applies to:
Oracle Self-Service Human Resources - Version 12.1 HRMS RUP8 and laterInformation in this document applies to any platform.
Symptoms
Problem Statement:
After updating to 12.1 HRMS RUP8 or 12.1 HRMS RUP9, when trying to create or update an open-ended sickness absence via self-service the following error occurs.
RUP9 Error
ORA-01843: not a valid month in Package hr_person_absence_swi Procedure create_person_absence
RUP8 Error in workflow notification
ERROR DETAILS:
Error Name = WFNTF_ROLE
Error Message = 3205: '<email address>' is not a valid role or user name.
Error Stack =
Wf_Notification.Send(<email address>, HRSSA, HR_EMBED_DEPT_COMMAPPLERR_MSG,
WF_ENGINE.CB)
Wf_Engine_Util.Notification_Send(HRSSA, 30366, 859065,
HRSSA:HR_EMBED_DEPT_COMMAPPLERR_MSG)
Wf_Engine_Util.Notification(HRSSA, 30366, 859065, RUN)
PROCESS DETAILS:
Activity Id = 859065
Result Code = #EXCEPTION
Error Name = WFNTF_ROLE
Error Message = 3205: '<email address>' is not a valid role or user name.
Error Stack =
Wf_Notification.Send(<email address>, HRSSA, HR_EMBED_DEPT_COMMAPPLERR_MSG,
WF_ENGINE.CB)
Wf_Engine_Util.Notification_Send(HRSSA, 30366, 859065,
HRSSA:HR_EMBED_DEPT_COMMAPPLERR_MSG)
Wf_Engine_Util.Notification(HRSSA, 30366, 859065, RUN)
PROCESS DETAILS:
Activity Id = 859065
Result Code = #EXCEPTION
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
- Navigate to Manager Self Service Responsibility
- Click the update option for an existing absence or create a new absence
- Ensure no end-date is provided.
What is working:
Users are able to enter the same absence using Professional User Interface Forms (People > Enter and Maintain > Absence)
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |