Error Creating or Updating Open-ended Sickness Absences via Self-service
(Doc ID 2223723.1)
Last updated on JULY 11, 2021
Applies to:Oracle Self-Service Human Resources - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.
After updating to 12.1 HRMS RUP8 or 12.1 HRMS RUP9, when trying to create or update an open-ended sickness absence via self-service the following error occurs.
RUP8 Error in workflow notification
Error Name = WFNTF_ROLE
Error Message = 3205: '<email address>' is not a valid role or user name.
Error Stack =
Wf_Notification.Send(<email address>, HRSSA, HR_EMBED_DEPT_COMMAPPLERR_MSG,
Wf_Engine_Util.Notification_Send(HRSSA, 30366, 859065,
Wf_Engine_Util.Notification(HRSSA, 30366, 859065, RUN)
Activity Id = 859065
Result Code = #EXCEPTION
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
- Navigate to Manager Self Service Responsibility
- Click the update option for an existing absence or create a new absence
- Ensure no end-date is provided.
What is working:
Users are able to enter the same absence using Professional User Interface Forms (People > Enter and Maintain > Absence)
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