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Purchase Order - Communication Method - Email Is Selected But Default Communication Is Print (Doc ID 2224376.1)

Last updated on JUNE 29, 2018

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Using Purchasing, when entering a new PO in BWC the Purchase Order - Communication Method - Email is selected but default communication is Print on the supplier site
  

 This issue happens after Applied patches 23256401, 21836996:R12.AP.B, 19483270:R12.ICX.B December 3.

 

Steps to reproduce
-------------------

Supplier site is setup with Notification Method = Print.. however there is an email address assigned to this Site
 
Go to the BWC and enter a PO for this Supplier / site
 Notice on the PO header that BOTH print and email are checked for Communication method.
 Click the update button-> message is raised ' the communication method has been updated based on the current supplier and site contact setup
 Result = now the Communication method is only showing Print enabled.

 Approving the PO.. no email is sent which is expected.

Cause

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In this Document
Symptoms
Cause
Solution
References


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