Trip & Delivery Remain with Status = In-Transit After Ship Confirm - Do Not Close (Doc ID 2224873.1)

Last updated on FEBRUARY 14, 2017

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

There are multiple deliveries and trips that remain with status as "In-Transit" after ship confirm.
All lines are interfaced to Account Receivables but deliveries & trips remain at status In-Transit.
While ship confirming the last delivery in the Trip with 'Close Trip' option and 'Ship to Deliver' workflow enabled, find that the Trip and Delivery are not 'Closed'.

The following error message appears in the debug log file:

    P_MODULE_NAME ==> wsh.plsql.WSH_TRIP_STOPS_VALIDATIONS.CHECK_STOP_CLOSE
msg_buffer ==> Stop XXXX on trip ZZZZ is not closed and is prior to the stop YYYY on trip ZZZZ.
Please close the previous stop or re-sequence the stops, if necessary.

 

Changes

 

Cause

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