Error : Ora-20120: Currency Conversion Rate Not Defined in the System (Doc ID 2226544.1)

Last updated on JANUARY 24, 2017

Applies to:

Oracle Financials for India - Version 12.2.4 to 12.2.6 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, India PO Localizations

India Local tax forms not working. When trying to create BPA or Release or Quotation and when trying to enter India Localization taxes , forms are not responsive and throwing an error.


ERROR
-----------------------
jai_exception_occurred
(jai_process_msg=jai_cmn_utils_pkg.currency_conversion. Err:Ora-20120: Currency Conversion Rate Not Defined in the System)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Create a BPA , Release or Quote and on trying to attach taxes via the India Localization Taxes form,
this error is observe.d

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot raise BPA , Release or Quote and use the functionality.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms