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DATAFIX: Attempting To Cancel Drop Ship Line Stuck In Awaiting Receipt Errors With Cancel Action At LINE_LOCATION Level Is Invalid For This Document. (ACTION=CANCEL) (Doc ID 2226849.1)

Last updated on AUGUST 06, 2021

Applies to:

Oracle Order Management - Version 12.1.3 and later
Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Drop ship order line is stuck in "Awaiting Receipt" status after adding the line in a related Purchase Order.
When attempting to cancel the line, the following error is raised:


ERROR
-----------------------

Cancel action at LINE_LOCATION Level is invalid for this document. (ACTION=CANCEL)





STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Order Management Responsibility
2. Query the sales order line
3. Actions > Cancel
4. Enter reason for cancellation and click OK,
5. See error in process messages window.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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