Cancel Drop Ship Line Stuck In Awaiting Receipt Error Cancel Action at LINE_LOCATION Level is Invalid For This Document. (ACTION=CANCEL)
(Doc ID 2226849.1)
Last updated on APRIL 07, 2023
Applies to:
Oracle Order Management - Version 12.1.3 to 12.2.12 [Release 12.1 to 12.2]Oracle Purchasing - Version 12.1.3 to 12.2.12 [Release 12.1 to 12.2]
Information in this document applies to any platform.
Symptoms
Drop ship order line is stuck in "Awaiting Receipt" status after adding the line in a related Purchase Order.
When attempting to cancel the line, the following error is raised:
ERROR
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Cancel action at LINE_LOCATION Level is invalid for this document. (ACTION=CANCEL)
STEPS
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The issue can be reproduced at will with the following steps:
1. Order Management Responsibility
2. Query the sales order line
3. Actions > Cancel
4. Enter reason for cancellation and click OK,
5. See error in process messages window.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |