Unable To Login After April 2016 CPU Patch And Encountering Error FND_STATE_LOSS_ERROR (Doc ID 2227999.1)

Last updated on MARCH 03, 2024

Applies to:

Symptoms

In 12.1.3, users are unable to login using SSO and local login is failing after April 2016 CPU

Encountering the following error :

Exception Details.
oracle.apps.fnd.framework.OAException: Application: FND, Message Name: FND_STATE_LOSS_ERROR. Tokens: Reason = Root Application Module state corruption: oracle.apps.fnd.sso.login.server.MainLoginPageAM has already been released;
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1247)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:2218)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:557)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:439)
at _OA._jspService(_OA.java:213)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390)
at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:429)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:642)

Changes

 Applied April CPU Patch: 21845960

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.