Update Partner Contact Error OAException: This Record In Table Hz_parties Cannot Be Locked (Doc ID 2228297.1)

Last updated on JANUARY 30, 2017

Applies to:

Oracle Partner Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

In 12.2.4, updating partner's contact information such as partner contact First Name then click apply the following error:

Error oracle.apps.fnd.framework.OAException : This record in table hz_parties cannot be locked as it has been updated by another user.

does not update partner contact.


Steps To Reproduce
============
1- Log on to HPHC Partner Rep
2- Select Partners
3- Select Personalize button
4- Search for Acadia Benefits under Partner Name (remove your name from the return only partners managed by section)
5- Select Search
6- Select matched partner name
7- Select the pencil for Angela Galeucia
8- Change Angela to Ang
9- Select Apply Error oracle.apps.fnd.framework.OAException : This record in table hz_parties cannot be locked as it has been updated by another user.

Changes

 

Cause

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