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Update Partner Contact Error OAException: This Record In Table Hz_parties Cannot Be Locked (Doc ID 2228297.1)

Last updated on AUGUST 07, 2018

Applies to:

Oracle Partner Management - Version 12.2.4 and later
Information in this document applies to any platform.
Checked for relevance on 7-AUG-2018

Symptoms

In 12.2.4, updating partner's contact information such as partner contact First Name then click apply the following error:

Error oracle.apps.fnd.framework.OAException : This record in table hz_parties cannot be locked as it has been updated by another user.

does not update partner contact.


Steps To Reproduce
============
1- Log on to HPHC Partner Rep
2- Select Partners
3- Select Personalize button
4- Search for Acadia Benefits under Partner Name (remove your name from the return only partners managed by section)
5- Select Search
6- Select matched partner name
7- Select the pencil for Angela Galeucia
8- Change Angela to Ang
9- Select Apply Error oracle.apps.fnd.framework.OAException : This record in table hz_parties cannot be locked as it has been updated by another user.

Changes

 

Cause

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