iReceivables: IrecVisitor URL Takes You to SSO Login Midway Through the Registration Process (Doc ID 2229907.1)

Last updated on JUNE 05, 2024

Applies to:

Symptoms

 
An iReceivables external user without using VPN with DMZ configured, goes to a SSO Login screen mid-way through the Self Registration process.

EXPECTED BEHAVIOR
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User should successfully complete a new user registration process in iReceivables

STEPS
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The issue can be reproduced at will with the following steps:
1  Currently iReceivables EXTERNAL user without VPN on DMZ is using the appropriate external URL
2. User starts a new user registration process.
3. This is being taken to SSO login suddenly

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot complete a new user registration process in iReceivables .

Cause

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