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MATCH SHIPMENT Agent Action is Executed and Fails with Exception "Error creating Stop Order Bundle for Shipment Stop. Order movements that are picked up/delivered at this stop do not have overlap time windows" (Doc ID 2231775.1)

Last updated on OCTOBER 01, 2018

Applies to:

Oracle Transportation Management - Version 6.3.4 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
An automation agent with agent action match shipment is failing to match a tracking event to an existing shipment when a tracking event is submitted.

ERROR
---------------

Tracking Event <NUMBER> failed on 2, performing MATCH SHIPMENT.
Error creating Stop Order Bundle for Shipment Stop. Order movements that are picked up/delivered at this stop do not have overlap time windows.



EXPECTED BEHAVIOR
-----------------------
It is expected that the match shipment action execute successfully and match the tracking event to the shipment.

STEPS
-----------------------
The issue can be reproduced with the following steps:

1. Ensure a tracking event automation agent is active with the 'Match Shipment' action.
2. Submit a tracking event that will trigger the agent in step 1.
3. The agent fails with the above exception.

Cause

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In this Document
Symptoms
Cause
Solution


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