Unable To Pay Invoices With New Bank Account Information
(Doc ID 2232554.1)
Last updated on MAY 20, 2024
Applies to:
Oracle iReceivables - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version,
ACTUAL BEHAVIOR
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You are not able to create a new bank account to pay your invoice. When entering the routing number, you get the error:
Error
Branch Name - Select a valid value
EXPECTED BEHAVIOR
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Expects to be able to use bank account information to pay.
STEPS
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The issue can be reproduced at will with the following steps:
1. Try to pay with a new bank account.
2. Get an error when entering the routing number.
3. Cannot make the payment.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot pay with bank accounts from the LOV.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |