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Unable To Pay Invoices With New Bank Account Information (Doc ID 2232554.1)

Last updated on JUNE 25, 2019

Applies to:

Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version,

ACTUAL BEHAVIOR
---------------
You are not able to create a new bank account to pay your invoice.  When entering the routing number, you get the error:

Error

Branch Name - Select a valid value


EXPECTED BEHAVIOR
-----------------------
Expects to be able to use bank account information to pay.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Try to pay with a new bank account.
2. Get an error when entering the routing number.
3. Cannot make the payment.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot pay with bank accounts from the LOV.

Cause

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In this Document
Symptoms
Cause
Solution


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