12.2 E-Business Suite Business Intelligence Report Created With A BIP Excel Template Fails With Errors Xdo.template.excel.util.ExcelUtil.safeClose And oracle.apps.fnd.cp.opp.PostProcessorException: oracle.apps.xdo.XDOException (Doc ID 2235833.1)

Last updated on FEBRUARY 28, 2017

Applies to:

BI Publisher (formerly XML Publisher) - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

E-Business Suite 12.2 Business Intelligence Publisher, Designing Layout Template issues

 

 

BI Publisher Reports created using an Excel template complete successfully on some instances (for example Dev), and fail on others with the following error message:

oracle.apps.fnd.cp.opp.PostProcessorException: oracle.apps.fnd.cp.opp.PostProcessorException: oracle.apps.xdo.XDOException

The full error stack looks something like the following:

filename = FNDOPP520000.txt
...
[1/1/17 1:00:00 PM] [OPPServiceThread0] Post-processing request 90000000.
[1/1/17 1:00:00 PM] [500000:RT90000000] Executing post-processing actions for request 90000000.
[1/1/17 1:00:00 PM] [500000:RT90000000] Starting XML Publisher post-processing action.
[1/1/17 1:00:00 PM] [500000:RT90000000]
Template code: XXREP_BANK_STMT
Template app: XXMOD_CTS
Language: en
Territory: US
Output type: EXCEL
[1/1/17 1:00:00 PM] [500000:RT90000000] Output file was found but is zero sized - Deleted
[1/1/17 1:00:00 PM] [UNEXPECTED] [500000:RT90000000] java.io.IOException
at oracle.apps.xdo.template.excel.util.ExcelUtil.safeClose(Unknown Source)
at oracle.apps.xdo.template.excel.ExcelController.processActionLanguage(Unknown Source)
at oracle.apps.xdo.template.excel.ExcelController.process(Unknown Source)

Cause

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