Email Addresses for Scheduled Reports are Missing or Deleted (Doc ID 2235998.1)

Last updated on APRIL 05, 2017

Applies to:

Oracle Global Trade Management Cloud Service - Version 6.4.1 and later
Oracle Global Trade Management - Version 6.4.1 to 6.4.3 [Release 6.4]
Oracle Transportation Management Cloud Service - Version 6.4.1 and later
Oracle Transportation Management - Version 6.4.1 to 6.4.3 [Release 6.4]
Information in this document applies to any platform.

Symptoms

You have reports that are scheduled through Business Process Management->Reporting->Report Manager that will successfully distribute everyday for 4-5 weeks and then for some reason the emails on the scheduled report get wiped/deleted but the scheduled job still remains. 

Cause

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