Workflow Mailer Fails With Unable to connect to the mail account Due To Missing Certificates
(Doc ID 2236531.1)
Last updated on APRIL 03, 2024
Applies to:
Oracle Workflow - Version 12.1.3 to 12.2.6 [Release 12.1 to 12.2]Information in this document applies to any platform.
Symptoms
On 12.1.3 version, the Workflow Mailer
is not coming up after an outage with the following error:
oracle.apps.fnd.cp.gsc.SvcComponentContainerException: Could not start component; performing rollback -> oracle.apps.fnd.cp.gsc.SvcComponentException: Validation failed for the following parameters -> {ACCOUNT=Unable to connect to the mail account. Check the host, user name and password.}
The issue can be reproduced at will with the following steps:
1. Attempting to start the workflow mailer after an outage.
The issue has the following business impact:
Due to this issue, the workflow mailer could not be started.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |