My Oracle Support Banner

UPK: 12.1 The System May Not Be Connected With the Tracking Environment (Doc ID 2238792.1)

Last updated on JANUARY 18, 2023

Applies to:

User Productivity Kit - Version to [Release 12.1]
Information in this document applies to any platform.


On Production, UPK, IE11

When users are moving between topics in the Knowledge Center using IE11 they receiving the following error:

"The system may not be connected with the tracking environment. You progress may not be tracked. To resolve this issue, try restarting the content. If the issue continues, contact your system administrator.
Received error code #133 Store Data After Termination, cme.exit, normal."


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.