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Incorrect Invoice-Shipment Matching Based on the Reference Number Qualifier for "Match One or More" Matching Option (Doc ID 2239565.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Freight Payment, Billing, and Claims - Version 6.4.1 to 6.4.3 [Release 6.4]
Information in this document applies to any platform.

Symptoms

OTM is incorrectly matching Invoice-Shipment based on the Reference Number Qualifier and the value.

Example:

----------

Shipment
Reference Number Qualifier ID: RUAN
Reference Number: 9913450508

Reference Number Qualifier ID: BM
Reference Number: 25639921_IBS_20161116

Invoice
Reference Number Qualifier ID: RUAN
Reference Number: 09913450508

Reference Number Qualifier ID: BM
Reference Number: 9913450508

Match Rule Profile
Match Invoice Reference Number To
Match One or More

Invoice Reference Number Qualifier ID: RUAN
Shipment Reference Number Qualifier ID: RUAN

Invoice Reference Number Qualifier ID: BM
Shipment Reference Number Qualifier ID: BM

Select the Invoice > Actions > Matching > AutoMatch Invoices >

The Invoice - Shipment matching happens
The expectation is to fails

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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