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Manual Action Not Firing the Correct Linked Agent (Doc ID 2240603.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Global Trade Management - Version 6.3.6 to 6.4.3 [Release 6.3 to 6.4]
Information in this document applies to any platform.


When changing the agent associated with a Manual Agent action, the old agent is not unsubscribing to the action. As a result when the action fires, it triggers the old and new agents.


01. Create an action (Action1) and point it to trigger an agent (Agent1)
02. Change Action1 to point to trigger a different agent (Agent2)
03. Fire Action1, both Agent1 and Agent 2 fire. (This is the problem, only Agent2 should fire.)


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