Kewill API Call for Shipment to Canada Missing the Following Mandatory Information: ITEMDESC-I1, COMMODITYVAL-I1 and ITEMORGCNTRY-I1
(Doc ID 2240926.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Transportation Management - Version 6.3.0 to 6.4.3 [Release 6.3 to 6.4]Information in this document applies to any platform.
Symptoms
The customer will start shipping to Canada in the near future but in there testing they have discovered that they can not plan orders using Kewill for Shipments from US to Canada for Service Provider International Priority Freight and International Priority shipments-services. The customer states that OTM is not sending the following package level fields in the API call and these fields are mandatory:
ITEMDESC-I1
ITEMORGCNTRY-I1
COMMODITYVAL-I1
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |