Order Release Missing Weight And Volume When Transport Handling Unit And Count Running Order Base Action "Ready to Ship" (Doc ID 2242714.1)

Last updated on MARCH 10, 2017

Applies to:

Oracle Transportation Management Cloud Service - Version 6.4.1 to 6.3.4 [Release 6.4 to 6.3]
Oracle Transportation Management - Version 6.0 to 6.4.3 [Release 6 to 6.4]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When an Order Base line is released using "Ready to Ship" action and the Transport Handling Unit and ship unit count is provided, the order release will have 0 for total weight and volume.

When the THU and ship unit count is not provided, the order release will have the corresponding values for weight and volume.

EXPECTED BEHAVIOR
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Even if the THU and ship unit count is provided, the order release should have the corresponding values for weight and volume.

Cause

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