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Order Release Missing Weight And Volume When Transport Handling Unit And Count Running Order Base Action "Ready to Ship" (Doc ID 2242714.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management Cloud Service - Version 6.4.1 and later
Oracle Transportation Management - Version 6.0 to 6.4.3 [Release 6 to 6.4]
Information in this document applies to any platform.

Symptoms

When an Order Base line is released using "Ready to Ship" action and the Transport Handling Unit and ship unit count is provided, the order release will have 0 for total weight and volume.

When the THU and ship unit count is not provided, the order release will have the corresponding values for weight and volume.

EXPECTED BEHAVIOR
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Even if the THU and ship unit count is provided, the order release should have the corresponding values for weight and volume.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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