Notification Mailer Not Working After Upgrade Where Mail_status Is Failed
(Doc ID 2243268.1)
Last updated on AUGUST 13, 2018
Applies to:Oracle Workflow - Version 188.8.131.52 to 12.2.6 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
On 12.2.5 version, Workflow Mailer
After the recent upgrade, user are not getting any email and wf_notifications table has records with mail_status failed.
Expect users to receive workflow email notifications without failing.
The issue can be reproduced at will with the following steps:
1. Upgraded to 12.2.5.
The issue has the following business impact:
Due to this issue, users cannot receive workflow email notifications.
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