Notification Mailer Not Working After Upgrade Where Mail_status Is Failed
(Doc ID 2243268.1)
Last updated on OCTOBER 02, 2020
Applies to:Oracle Workflow - Version 22.214.171.124 to 12.2.6 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
On 12.2.5 version, Workflow Mailer
After the recent upgrade, user are not getting any email and wf_notifications table has records with mail_status failed.
Expect users to receive workflow email notifications without failing.
The issue can be reproduced at will with the following steps:
1. Upgraded to 12.2.5.
The issue has the following business impact:
Due to this issue, users cannot receive workflow email notifications.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document