Notification Mailer Not Working After Upgrade Where Mail_status Is Failed
Last updated on MARCH 13, 2017
Applies to:Oracle Workflow - Version 12.0.1 to 12.2.6 [Release 12 to 12.2]
Information in this document applies to any platform.
On 12.2.5 version, Workflow Mailer
After the recent upgrade, user are not getting any email and wf_notifications table has records with mail_status failed.
Expect users to receive workflow email notifications without failing.
The issue can be reproduced at will with the following steps:
1. Upgraded to 12.2.5.
The issue has the following business impact:
Due to this issue, users cannot receive workflow email notifications.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms