Rate Calls to SMC RatewareXL and RatewareXL with Carrier Connect Fail for Orders Less Than 1 Pound (Lb) (Doc ID 2247769.1)

Last updated on MARCH 24, 2017

Applies to:

Oracle Transportation Management - Version 6.0 to 6.4.3 [Release 6 to 6.4]
Information in this document applies to any platform.

Symptoms


The customer reports that they are unable to get a rate from RatewareXL or RatewareXL with Carrier Connect (SMC) if the weight of the Order is less than 1.0 lbs.



Cause

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