Rate Calls to SMC RatewareXL and RatewareXL with Carrier Connect Fail for Orders Less Than 1 Pound (Lb)
(Doc ID 2247769.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Transportation Management - Version 6.0 to 6.4.3 [Release 6 to 6.4]Information in this document applies to any platform.
Symptoms
The customer reports that they are unable to get a rate from RatewareXL or RatewareXL with Carrier Connect (SMC) if the weight of the Order is less than 1.0 lbs.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |