Service Tax Not Generated For Two Credit Memo In Project Accounting (Doc ID 2249443.1)

Last updated on MARCH 29, 2017

Applies to:

Oracle Project Billing - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Misc Billing Issues

ACTUAL BEHAVIOR
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Tax amount is not calculated for two Credit Memos in project accounting

The user cancelled two PA draft Invoices, for which Credit Notes generated without Service Tax and same interfaced to AR.
Earlier we have created Oracle SR "3-11208623971 : Service Tax not generated for two Credit memos" in AR they have provided work around to update service tax same document attaching here.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Created a credit memo when user reversed an invoice.
2. Tax on the credit memo was not recalculated.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Service tax not calculated for two credit memos in PA due to which users are facing audit issues where as original draft invoice is having service tax.

Cause

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