Getting Error When Trying To Save New Vendor If Using Special Character In VAT Registration Num Field (Doc ID 2252882.1)

Last updated on APRIL 07, 2017

Applies to:

Oracle iSupplier Portal - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Getting error when trying to save new vendor if use special character in VAT Registration Num field

Able to create a new supplier by using special character but it seems we are not able to use special character in Vat Registraion num field.

Without special characters, able to save the record.

ERROR
-----------------------
You have encountered an expected error. Please contact with the system administrator for assistance

The error details page is showing error  : 

at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
## Detail 0 ##
java.sql.SQLException: ORA-06502: PL/SQL: numeric or value error: character string buffer too small
ORA-06512: at "APPS.HZ_PARTY_V2PUB_JW", line 1173
ORA-06512: at line 1

at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:462)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:405)




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. With Payables responsibility, navigate to Suppliers->Entry
2. Click Create Supplier button
3. Enter following data :

Supplier Type: Standard supplier
Organization Name:
Tax Country :
Tax Reg Number:
TaxPayer ID: <string with special characters>

4. Click Apply

 

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot accurately enter Tax Payer Id information.

Cause

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