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Generate Standard Document Agent Action Failing with "cause.requestNotReqDoc" Exception (Doc ID 2255925.1)

Last updated on JULY 01, 2019

Applies to:

Oracle Transportation Management - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
The Generate Standard Document agent action within an automation agent is failing to execute with the following exception when trying to generate a report for a shipment:

ERROR
---------------



EXPECTED BEHAVIOR
-----------------------
It is expected that the agent run successfully with no exceptions.

STEPS
-----------------------
The issue can be reproduced with the following steps:

1. Configure an automation agent with the GENERATE STANDARD DOCUMENT agent action which will generate a report for a shipment.
2. Trigger the agent through a workflow
3. The agent will fail with the above specified exception.

Cause

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In this Document
Symptoms
Cause
Solution


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