R12.AP/IBY Is it Possible to Void One Individual Invoice Payment from a Negotiable, Multi-Invoice Payment That was Created and Recorded in A Batch Payment That Has Already Been Recorded? (Doc ID 2256843.1)

Last updated on FEBRUARY 05, 2024

Applies to:

Goal

Qn1: When the business enters and process a PPR (Payment Process Request) it is typically selects and pays many invoice that get paid in a single payment.  After the processing of the payment batch has been completed, and the payment has been recorded, sometimes the user needs to reverse one single invoice payment from the single payment that got created  in the payment batch. Yet, If we try to void one invoice payment from a particular PPR payment, the application automatically reverses all invoice payments in that particular PPR payment.

Is it possible to void (or otherwise remove) one single invoice payment from a completed/recorded PPR payment)?
 

Qn2:Is it possible to Void one  invoice payment from any existing recorded payment?

For example, payment number XXXX got created in a PPR, paying two invoices number XXXX13 & XXXX14.
After the payment batch was completed, which included the recording of the associated payments, the user tried to "Void" payment number XXXX in order to remove just  one of its 2 invoice payments.
However, the Void action, taken from the Payment dialog in the Payment Workbench, actually Voided payment number XXXX entirely, including reversing both of its invoice payments.
 

Solution

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