Last updated on JUNE 07, 2017
Applies to:Oracle Payables - Version 12.0.0 and later
Oracle Payments - Version 12.0.1 and later
Information in this document applies to any platform.
Qn1: When the business enters and process a PPR (Payment Process Request) it is typically selects and pays many invoice that get paid in a single payment. After the processing of the payment batch has been completed, and the payment has been recorded, sometimes the user needs to reverse one single invoice payment from the single payment that got created in the payment batch. Yet, If we try to void one invoice payment from a particular PPR payment, the application automatically reverses all invoice payments in that particular PPR payment.
Is it possible to void (or otherwise remove) one single invoice payment from a completed/recorded PPR payment)?
Qn2:Is it possible to Void one invoice payment from any existing recorded payment?
For example, payment number 1655 got created in a PPR, paying two invoices number VoidTest13 & VoidTest14.
After the payment batch was completed, which included the recording of the associated payments, the user tried to "Void" payment number 1655 in order to remove just one of its 2 invoice payments.
However, the Void action, taken from the Payment dialog in the Payment Workbench, actually Voided payment number 1655 entirely, including reversing both of its invoice payments.
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