Record Lock Found When Click Cancel Button To Close The Receiving Control Form Without Change (Doc ID 2257536.1)

Last updated on APRIL 21, 2017

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Receiving Functions

When attempting to create receipt against purchase order, the following error occurs.

ERROR
-----------------------

APP-FND-00204: Concurrent Manager encountered an error while running the spawned concurrent program Receiving Transaction Manager - RCVOLTM for your concurrent request 19132388. TM-TIMEOUT


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Login with KWC Buyer CSC338 -> Search the PO 5110202989
2) Open PO 5110202989 -> Open PO Shipment -> Open Receiving Control -> Click Cancel
3) Check from backend and found record lock on the PO_HEADERS_ALL, PO_LINES_ALL and PO_LINE_LOCATIONS_ALL table
4) Remain open the PO form – the locking is not gone
5) Login with another user login NMC046 and perform PO receipt on the same PO 5110202989. it is blocked by KWC buyer CSC338 as there is record lock
6) Receipts form shows below message after click on Save
APP-FND-00204: Concurrent Manager encountered an error while running the spawned concurrent program Receiving Transaction Manager - RCVOLTM for your concurrent request 19132387. TM-TIMEOUT
7) Login with another user CMK440 to perform PO receipt on another PO 1110105429. It is also blocked by KWC buyer CSC338.
8) Receipts form shows below message after click on Save
APP-FND-00204: Concurrent Manager encountered an error while running the spawned concurrent program Receiving Transaction Manager - RCVOLTM for your concurrent request 19132388. TM-TIMEOUT



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms