R12.2 Payments Dashboard performance on Needs Action link - IBY_PAY_REQUEST_SEC_V (Doc ID 2258909.1)

Last updated on APRIL 25, 2017

Applies to:

Oracle Payables - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, performance issue in payments dashboard - Needs Action link.

When the link is clicked, it randomly hangs and returns an error or eventually displays the page.

The slow SQL is identified as:

 

 

The issue can be reproduced at will with the following steps:
1) Login in to Oracle R12.2
2) AP Payments User responsibility
3) Navigate to Payments Manager
4) Click on the Need Action Link


Cause

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