Cust Form: Error Creating or Updating All Addresses for a Specific Country (Doc ID 2261526.1)

Last updated on MAY 20, 2017

Applies to:

Oracle Trading Community - Version 12.0 and later
Oracle Receivables - Version 12 and later
Information in this document applies to any platform.

Symptoms

On : 12, Customer Address Update Error after updating address1 and address 2.  The error occurs while updating a Brazil Customer address.

ERROR
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"These Address Elements are not validated: STATE,CITY. Correct the invalid elements, or continue and save the invalid address."


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot save addresses.    
The country effected in this specific case is Brazil but any country which has a structure built in geography hierarchy may be effected.

Cause

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