Configure Inbound Mailer For GMAIL Fails With javax.mail.AuthenticationFailedException

(Doc ID 2262437.1)

Last updated on MAY 04, 2017

Applies to:

Oracle Workflow - Version 12.1.3 and later
Information in this document applies to any platform.


On: 12.1.3 version, Workflow Mailer,
can't configure the inbound mailer for GMAIL as it fails with:

javax.mail.AuthenticationFailedException: [ALERT] Please log in via your web browser: (Failure)
  at com.sun.mail.imap.IMAPStore.protocolConnect(
  at javax.mail.Service.connect(
  at javax.mail.Service.connect(
  at javax.mail.Service.connect(

The issue can be reproduced at will with the following steps:
1. Configure the Workflow mailer IMAP account to use a new instance.

The issue has the following business impact:
Due to this issue, inbound notifications cannot be processed.


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