Configure Inbound Mailer For GMAIL Fails With javax.mail.AuthenticationFailedException (Doc ID 2262437.1)

Last updated on MAY 04, 2017

Applies to:

Oracle Workflow - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On: 12.1.3 version, Workflow Mailer,
can't configure the inbound mailer for GMAIL as it fails with:

javax.mail.AuthenticationFailedException: [ALERT] Please log in via your web browser: https://support.google.com/mail/accounts/answer/78754 (Failure)
  at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:436)
  at javax.mail.Service.connect(Service.java:255)
  at javax.mail.Service.connect(Service.java:134)
  at javax.mail.Service.connect(Service.java:86)
  at oracle.apps.fnd.wf.mailer.IMAPUtils.storeTest(IMAPUtils.java:482)
  at oracle.apps.fnd.wf.mailer.Mailer.main(Mailer.java:2060)

 
The issue can be reproduced at will with the following steps:
1. Configure the Workflow mailer IMAP account to use a new instance.

The issue has the following business impact:
Due to this issue, inbound notifications cannot be processed.

Cause

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