RESERVATIONS STILL STRUCK , SALE ORDER IS 'SHIPPED AND INVOICED'

(Doc ID 2265246.1)

Last updated on MAY 15, 2017

Applies to:

Oracle Inventory Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Inventory Convergence

In the Item reservation window, several items are stuck in this form despite the fact that the sales order are shipped and invoiced

ERROR
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The secondary quantity is too high than the defined secondary quantity.


STEPS
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The issue can be reproduced at will with the following steps:

1. Perform Ship confirm and iinvoicing is done.

2. But in Reservations form some items are still struck .



Cause

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