Buyer Cannot Accept,when Supplier Request To Change By Splitting PO Line In Isupplier Portal (Doc ID 2267486.1)

Last updated on AUGUST 02, 2024

Applies to:

Symptoms

When attempting to accept Acknowledgment response from supplier in EBS worklist,
the following error occurs.

ERROR
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ORA-01403:no data found ORA-01403:no data found ORA-01403:no data found ORA-06512 at "APPS.WF_NOTIFICATION",line 10497 ORA-06512 at line 1

STEPS
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The issue can be reproduced at will with the following steps:

1. Create and Approve purchasing order - Supplier will notified (based on the supplier's setups)
2. Supplier user went to iSupplier Application 
3. Supplier request to change purchase order by Splitting PO line. - this will trigger a notification to buyer for acceptance
4. Buyer is not able to accept Acknowledgment response from supplier in EBS worklist.

Cause

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