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Receipt Workbench Allows to Reverse Receipt that is Applied to Other Receipt, Causing Corruption (Doc ID 2270150.1)

Last updated on AUGUST 13, 2018

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When trying to reverse a receipt that is applied to other receipt, the application displays the following message:

The receipt amount cannot be less than the sum of the applied and on-account amounts

However, it still creates the REVERSED row in AR_CASH_RECEIPT_HISTORY_ALL and it does not create the offset entries for the applications with the other receipt


Steps to Reproduce:

Responsibility: Receivables Manager
Navigation
: Receipts > Receipts

  1. Create unapplied receipt receipt1 for $100.00
  2. Create $0 receipt receipt2 and apply it to receipt1 so that receipt2 has unapplied balance of $100.00
  3. Apply receipt2 to Refund and save
  4. Requery receipt2 and reverse the receipt

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


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