Receipt Workbench Allows to Reverse Receipt that is Applied to Other Receipt, Causing Corruption
(Doc ID 2270150.1)
Last updated on FEBRUARY 12, 2019
Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
When trying to reverse a receipt that is applied to other receipt, the application displays the following message:
The receipt amount cannot be less than the sum of the applied and on-account amounts
However, it still creates the REVERSED row in AR_CASH_RECEIPT_HISTORY_ALL and it does not create the offset entries for the applications with the other receipt
Steps to Reproduce:
Responsibility: Receivables Manager
Navigation: Receipts > Receipts
- Create unapplied receipt receipt1 for $100.00
- Create $0 receipt receipt2 and apply it to receipt1 so that receipt2 has unapplied balance of $100.00
- Apply receipt2 to Refund and save
- Requery receipt2 and reverse the receipt
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