Receipt Workbench Allows to Reverse Receipt that is Applied to Other Receipt, Causing Corruption
(Doc ID 2270150.1)
Last updated on SEPTEMBER 04, 2024
Applies to:
Oracle Receivables - Version 12.1.3 and later Information in this document applies to any platform.
Symptoms
When trying to reverse a receipt that is applied to other receipt, the application displays the following message:
The receipt amount cannot be less than the sum of the applied and on-account amounts
However, it still creates the REVERSED row in AR_CASH_RECEIPT_HISTORY_ALL and it does not create the offset entries for the applications with the other receipt