Buyer Approval Skipped For Cancelling Zero Amount Requisition Line Through Change Request (Doc ID 2273815.1)

Last updated on JANUARY 03, 2023

Applies to:

Symptoms

In Oracle iProcurement, Release 12.1.3, when canceling a requisition line which has a zero (0) amount, the buyer receives an FYI Notification instead of the approval notification to approve the change request.

When the requisition line has a positive amount value and the line is canceled, the buyer does receive the approval notification and the change request must be approved by the buyer.
It is expected that the buyer will also receive the approval notification (instead of the FYI notification) when the zero amount line is canceled.



Steps To Reproduce

The issue can be reproduced at will with the following steps:
1. Requisition is created with the line(s) having a positive quantity (eg, 1000) and Unit Price = 0.
2. Approve the requisition.
3. AutoCreate the requisition to a standard purchase order.
4. Approve the PO.
5. The requester issues a change request, and selects the Cancel checkbox for one of the zero-amount lines. Submit.
6. The buyer receives the "FYI Notification" that the change request has been issued and it is approved (already processed). The buyer expects to receive the notification stating that the change request requires approval, as is receives when a positive-amount line is canceled.

Cause

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