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R12.1:CE: Error "Missing matching criteria" Reconciling Payment Batch Due to NULL Bank Reference Number (Doc ID 2274483.1)

Last updated on NOVEMBER 03, 2020

Applies to:

Oracle Cash Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Reconciliation and Clearing

When attempting to run the AutoReconciliation,
the following error occurs.

Missing matching criteria.

The issue can be reproduced at will with the following steps:

1. Responsibility: Cash Management
2. Path: Other -> Requests -> Run
3. Run the AutoReconciliation
The following error is showed:

Missing matching criteria.

Note:
Bank Statement Detail Report shows the payment batch XXX as Unreconciled.
The batch in question is not available for reconciliation as per Batches Available for Reconciliation Report.

Payment Batch Name XXX continues to be Unreconciled (amount includes the payment that was corrected with data fix).



The issue has the following business impact:
Due to this issue, users cannot reconcile the payment.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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