QA Check Error: An Error Occurred in the QA Process while Trying to Delete the Contract's Negative Version
(Doc ID 2276181.1)
Last updated on OCTOBER 23, 2024
Applies to:
Oracle Service Contracts - Version 12.2 and laterInformation in this document applies to any platform.
Symptoms
When attempting to run the QA Check on a contract in QA Hold status, the following error is shown:
ERROR
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An error occurred in the QA process while trying to delete the contract's negative version. Please contact your support representative.
STEPS
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1. Using the Service Contracts Manager responsibility.
2. Navigate: Contracts Administrator > Launch Pad
3. Search a Service Contract which is in QA Hold status.
4. Go to Actions > Check QA
5. Get the indicated error.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |