Field Service - Dispatch Center: Error JBO-25009 Creating Personal Task
(Doc ID 2277333.1)
Last updated on JANUARY 26, 2023
Applies to:
Oracle Field Service - Version 12.2.5 and laterInformation in this document applies to any platform.
Symptoms
Customer is getting an JBO-25009 error when using comma for the Effort in a Personal Task.
Error:
JBO-25009: Cannot create an object of type:oracle.jbo.domain.Number with value:2,5
Steps:
(R) Field Service
(N) Dispatch Center
- Display all Tasks that are Assigned
- Display the Gantt chart instead of the Task Details (tabbed windows)
- Position the cursor on a Resource
- Right click and choose "Create Personal Task"
- Fill Effort with the value "2,5" (T)
=> Then the error occurs.
What is Working:
(R) Field Service Administrator Portal
(N) Dashboard
- Selected Resource
- Personal Task tab:
. Effort = 2,5 Hour
. Save
=> No error. Task created without problems.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |