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ARXTWMAI: Item Description In Transactions Form Is Not Displayed Correctly On the Form (Doc ID 2277732.1)

Last updated on SEPTEMBER 18, 2018

Applies to:

Oracle Receivables - Version 12.1.3 to 12.1.3 [Release 12.1]
Oracle Receivables - Version 12.2.5 to 12.2.5 [Release 12.2]
Information in this document applies to any platform.


On : R12.2.5 and later -  Transactions Related

Item’s Description in Transaction lines window is not displayed correctly.

In the Receivables Transaction form, user select an Item and then adds/changes the Description manually.

This Description is shown on the form after it is saved.

After closing and reopening the form again Item’s Description disappears though this is saved to the database.

Item Description should be displayed as saved in RA_CUSTOMER_TRX_LINES_ALL table

The issue can be reproduced at will with the following steps:
1. create an invoice

2. Update item description in Transaction Workbench.

3. Re query invoice to see the changes.

4. Item description defaults from Inventory items table and not from RA_CUSTOMER_TRX_LINES_ALL table

The issue has the following business impact:
Due to this issue, users cannot see the updated item descriptions




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