R12:AP: Approving or Rejecting Invoices Using the Additional Invoice Details Page Does Not Correctly Reflect the Approval Status
(Doc ID 2278294.1)
Last updated on OCTOBER 13, 2020
Applies to:Oracle Payables - Version 12.2.3 and later
Information in this document applies to any platform.
On : 12.2.3 version, Invoice workflow issue
User Action(Approve/Reject) on Invoice Approval Notification via Additional Invoice Details screen is not getting recorded in WF Notification table, however same being recorded when action is taken from First Notification screen
The issue can be reproduced at will with the following steps:
1.Invoice was created
2.Validated via Action Button
3.Approval Initiated via Action Button
4.Notification was send to approver
5.Open the View additional detail Link
6. Reject the Invoice
7.Open the close notification again
8.You will see following "This notification has been closed with the result: "
9:Result is updated as Null Value
Note: If the action is taken from First Page then action history is correctly updated as below
"This notification has been closed with the result: Reject"
The issue has the following business impact:
Due to this issue, users cannot implement their customization when action is perform from View additional Detail Link.
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