In the Receivables Transaction Form (ARXTWMAI) the Interactive Preview (BPA Print Preview) Does Not Show the Assigned Template or New Logo for Some Transactions (Doc ID 2278835.1)

Last updated on JUNE 25, 2017

Applies to:

Oracle Receivables - Version 12 and later
Oracle Bill Presentment Architecture - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

 A new Template was created in Bill Presentment Architecture.
 The company logo was also changed.

The new Template was assigned to the Transactions or Customers etc in order to pick up the new template with a valid start date which was before the Transaction date.

In the Receivables Transactions form

Transactions > Transactions.

Find the Transaction which the new template should be applied to and print using the new Logo.
Click the Glasses Icon (Interactive preview).

The PDF is generated for the invoice, but does not show the new template or the new logo.
However for some OTHER Transactions for the same customer, etc, this is working.

 

Cause

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