Sales Order Issue Transaction Stuck In Transaction Open Interface with "The onhand quantity is zero": Wrong LPN
Last updated on JUNE 28, 2017
Applies to:Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.
The onhand quantity is zero
When attempting to process a sales order issue transaction, the following error occurs in inventory interface.
The onhand quantity is zero for the selection criteria entered
Steps to Reproduce
1. Create a Sales Order in Order Management
2. Book/Pick/Allocate/Transact/Ship the order
3. Run Interface Trip Stop program
4. Sales Order is Inventory interfaced.
5. Inventory Transaction Worker then fails to process the inventory interface record.
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